Email marketing is an effective tool for reaching customers and boosting sales, but it must be handled with care to avoid potential issues. Using a dedicated sending domain gives you control over your business's email appearance, helping you bypass spam filters and other obstacles that might block your messages. This setup ensures your emails appear to originate from your brand, enhancing your reputation with email services.
Follow the steps below to get set up.
Note: If you're using a professional email service (Microsoft 365, Google Workspace, etc.) it's recommended to add the DNS records manually so as not to overwrite the existing MX records as they may be treated as conflicts.
1. Go to Settings > Email Services.
2. Click Create Dedicated Domain or Dedicated Domain And IP.
3. Enter your domain in Enter Domain field. Use a subdomain name like m or mail (e.g. mail.myinsurance.com or m.myinsurance.com).
4. Click Add & Verify. Then click Continue.
5. Enter the displayed DNS records into the DNS settings for your domain in your domain provider's platform.
6. Click Verify Records.
Note: If your domain is hosted on either Cloudflare or GoDaddy, our system will automatically update your DNS settings once you click Authorize Domain at Step 5. Overall, DNS records may take some time to update so give it a few minutes if the changes aren't confirmed or verified on the first try.
Here are instructions to manually enter DNS records for common DNS providers:
